Refund policy

RETURNS

We are happy to accept returns within 30 days from purchase date. We do ask that the item be unused and in the same condition it was received in (for example, unopened and still in original packaging). We also ask that you have proof of purchase such as an order number or credit card memo.

Please do not send your purchase to the manufacturer.

 

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. By returning a purchased item to us, you are transferring ownership of that item to us. In the event we reject your requested refund, we have no obligation to return the item to you.

If your requested refund is approved, it will be processed as store credit in the form of an Overcome Gift Card. If you have requested an exchange, the exchange product will be shipped once the returned product is received and inspected.

LATE OR MISSING REFUNDS

Please contact us with any concerns regarding late or missing refunds. You can reach us by email through hello(at)overcomeveryday.com or by calling 859.379.9644 from 9am to 6pm EST.

INELIGIBLE ITEMS

Super Sale, closeout/discontinued, and free gift with purchase items are not eligible for return or refund.

 

EXCHANGES

To inquire about an exchange please send us an email at hello(at)overcomeveryday(dot)com with your name, order number, and reason for exchange.

Please note that free gifts with purchase are not eligible for exchange. 

 

SUBSCRIPTION SERIVCE

To edit/manage an existing subscription please log into your Overcome customer account for more details: Manage Subscription

GIFTS

If the item was marked as a gift when purchased, you’ll receive a store credit for the value of your approved return. Once the returned item is received and approved for refund, a gift certificate will be issued to you.